About FindMeSeniorCare

FindMeSeniorCare, is a provider referral service that is available to you at no cost—that's right, it's FREE. Our job is to do the research and the work for you so that you can focus on solving your eldercare needs. FindMeSeniorCare is an internet-based referral service - free to consumers - that specializes in eldercare case matching for elders and their families. FindMeSeniorCare assists families in finding a multitude of services, including assisted living, nursing homes, adult day care, private duty nursing, care management and homecare. With participating providers in all 50 states, FindMeSeniorCare identifies qualified eldercare service providers and product suppliers who meet the specific needs for each family's individual situation.

FindMeSeniorCare employs proprietary profiling technology and web-based marketing techniques, and is a leading provider of qualified lead generation services within the eldercare industry. FindMeSeniorCare helps families identify the right type of care and services needed by an aging relative or friend, highlighting both medical and lifestyle needs, as well as budget and financing options.

After we determine the needs and preferences of the aging family member, they are uniquely matched with those participating providers in our network who can potentially meet their needs. The names of the matched providers are sent via e-mail to the requesting individual, while the requesting individual's name and profiling information are passed along to the matched provider(s). These providers are pre-approved through an authorization on the profile submission to contact the requesting individual regarding their inquiry and to pursue further discussions.

All of the participating providers in the FindMeSeniorCare network must apply to participate and are screened prior to joining the FindMeSeniorCare network. In addition, each provider must meet ElderCare link's participation standards and has contractually agreed to abide by the terms for inclusion in our network.

FindMeSeniorCare Program Overview

Simply put, FindMeSeniorCare matches you up with pre-screened eldercare service providers based on some basic information that you make available to us. Your specific needs are gathered through an online survey (a "Needs Assessment"), which you complete and submit to us. The results from your Needs Assessment are then compared against the provider information in our proprietary database. We will identify the providers from our network in your particular geographic area which most closely meet the needs you have identified for us, and forward them the information that you provide to us.

Once you submit your Needs Assessment, sit back and let us do the work. Within hours you will receive an e-mail containing information about the providers that meet your specific needs. You can then expect to be contacted directly by these providers, who — based on your Needs Assessment — will be prepared to help you address your eldercare needs. If your particular situation is urgent, you also have the option of contacting these providers directly through the contact information that FindMeSeniorCare will provide you.

All of our eldercare service providers are screened for participation in our program, so you can feel confident knowing that you are being referred only to pre-screened providers. Unlike many online referral programs, you are under NO OBLIGATION to buy anything, ever.

Senior and Eldercare Services Available to You

Caring for your elderly loved ones can involve a wide range of services. FindMeSeniorCare can help you with all of them. Here's just a sampling of the services available through FindMeSeniorCare:

Adult Day Care Assisted Living Facilities Care Planning & Management Companion Care Durable Medical Equipment Financial Planning Hearing Aids

Home Health Aides Home Health Care Legal Assistance Medication Management Meal Preparation Nursing Homes Personal Emergency Response

Frequently Asked Questions About FindMeSeniorCare

Am I obligated to buy anything?
No. Completing a Needs Assessment(i.e., an online survey of your specific needs) puts you under no obligation to purchase anything. The decision is entirely up to you as to whether you choose to engage any of our network service or product providers who respond to your Needs Assessment.

How are FindMeSeniorCare's providers screened?
Each eldercare provider specialty has its own standards of certification within its particular industry. FindMeSeniorCare requires all of its participating providers to maintain all required licenses, authorizations and insurance as needed to provide the services and/or products to consumers. Furthermore, each provider is at all times required to meet FindMeSeniorCare's Provider Participation Standards and abide by FindMeSeniorCare's Terms of Use.If FindMeSeniorCare learns that a provider has failed to continue to meet or abide by FindMeSeniorCare's Provider Participation Standards or Terms of Use, the provider will be disqualified from continued participation in the FindMeSeniorCare program.

What if there are no participating providers who meet my needs in my geographic area?
If there are no providers in the FindMeSeniorCare network that meet your requirements, we will promptly notify you. You will then have the option of either keeping your information in FindMeSeniorCare's secure database or instructing us to permanently remove your information from our database. If you opt to have us maintain your information, we will notify you in the event that we expand the network at a later date to include providers that are right for your needs.

What if we're not satisfied with the service we receive from the provider?
All participating providers are independent and not owned or controlled by FindMeSeniorCare. As such, customer satisfaction issues must be addressed with the individual provider or company to ensure you receive the appropriate level of attention and resolution to your issue. FindMeSeniorCare requires that participating providers have a published policy regarding customer dispute resolution. If you are unsatisfied with the response from one of our participating providers, let us know. If a provider demonstrates a pattern of unresolved customer satisfaction problems, they can be terminated from participating in the FindMeSeniorCare program.

If I don't pay for this service, who does?
FindMeSeniorCare receives its fees from participating providers, allowing us to provide you with a high- quality matching service that is available at no cost to you.